Returns & Refunds
Thank You for Choosing Us
At Ane.mone, we take pride in offering high-quality products that meet your needs and exceed your expectations. We understand that sometimes, things don't work out the way you planned. If you're not completely satisfied with your purchase for any reason, don't worry. We've got you covered.
Easy Returns: You can return your item to us for a full refund within 14 days of purchase.
Returned items must be in new and unused condition, with all original tags and labels attached. We totally understand that you want to try on that new outfit or test out that gadget, but please make sure you keep everything in its original packaging until you're sure it's a keeper.
First things first, shoot us an email at info@ane-mone.store to let us know what's going on. We're here to help and want to make sure you're completely satisfied with your purchase.
Next, pack up your item in its original packaging, making sure it's nice and secure. Don't forget to include the proof of purchase so we can quickly process your return.
Address your package to:
Ane.mone
Attn: Returns
Max Planckstraat 11-2
1098TR Amsterdam
Noord Holland
The Netherlands
One important note: you'll be responsible for the return shipping charges. We recommend using a trackable shipping method so you can keep an eye on your package's progress.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 14 days from the receipt of your item to process your return. Refunds may take a few days to appear on your bank account. We will notify you by email when your return has been processed.
At the end of the day, we're all about making our customers happy. If you have any questions or concerns about the returns process, don't hesitate to reach out. We're always here to help!
Thank you again for choosing Ane.mone! We look forward to serving you again in the future.
Happy shopping!